Privacy policy

At SocialMuck, your privacy is paramount. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our social media and network marketing platform.

1. Information We Collect

a. Account Information:
When you sign up, we collect information like your name, email, phone number, profile picture, and payment information (e.g., credit card, ACH data) for membership fees and earnings payouts.

b. Activity Data:
We collect details about your use of SocialMuck, including posts, messages, likes, comments, referrals, and any in-app purchases.

c. Device & Usage Data:
We gather technical information like IP address, browser type, device identifiers, and usage statistics to improve platform performance.

d. Network Marketing Data:
We track your referral activities, downlines, commissions, and payouts to ensure transparency and compliance with our earnings model.

2. How We Use Your Information

To provide and personalize the SocialMuck experience.

To process payments and payouts linked to membership fees and earnings.

To improve our platform, detect fraud, and protect users.

To communicate with you about your account, features, updates, or promotions.

To comply with legal obligations, such as tax and earnings reporting.

3. How We Share Your Information

With trusted partners (e.g., Persona, AWS) for secure transactions and hosting.

With third-party vendors who help us operate (subject to strict confidentiality agreements).

If legally required, we may share information to comply with law enforcement or legal processes.

If SocialMuck is acquired or merged, your data may be transferred as part of that transaction.

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

4. Your Choices & Rights

Edit your profile: You can update your account details anytime in your SocialMuck settings.

Download your data: Contact us to request a copy of your data.

Delete your account: You can request permanent deletion of your account and data.

Opt-out of marketing emails by following unsubscribe links in messages.

5. Cookies & Tracking

SocialMuck uses cookies and similar technologies to analyze site usage, personalize content, and enhance your experience.

You can adjust browser settings to decline cookies, but some features may not work properly.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure payment systems, and regular monitoring.

7. International Data Transfers

If you are outside the U.S., your information may be transferred to servers in the U.S. for processing. By using SocialMuck, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications.

9. Contact Us

For questions or concerns about your privacy:
The SocialMuck Team
Support@socialmuck.com | 800-607-9310 | Denver, CO

SocialMuck: Your privacy. Your security. Your financial future.